Our team at Big O Dodge Chrysler Jeep Ram would like to thank you for visiting our website!
Big 'O' Dodge Chrysler Jeep Ram of Greenville as been family owned and operated for over 29 years. Michael Odum, founder of Big 'O', was lost in 2003 in a tragic motorcycle accident. It was at that time, Tanner Odum, Michael's eldest of 3 sons stepped up to take over his father's legacy. In February 2008 the Odum family purchased the Chrysler Jeep Ram franchise. This had been a long time goal for the family. Tanner took the dealership to new heights making Big 'O' the #1 Dodge Chrysler Jeep Ram dealer in North and South Carolina. Then tragedy struck twice. Tanner was involved in an automobile accident that took his life in September of 2008. At this time most families and businesses would throw in the towel and sell out. Not BIG 'O' DODGE! Jake Odum, the middle of 3 brothers, is now the Dealer Principal. Kyle Odum, the youngest son is the New Car Manager. Both Jake and Kyle attended Northwood University in Florida, which is the country's leading college for auto dealership management and ownership.
The foundation that was set at Big 'O' was that the customer comes first. And 29 years later that still remains the core of our dealership. We strive to help our clients make the best decision for them and their families. We are always offering the best deals and largest selection on new Dodge Chrysler Jeep Ram models, as well as Big 'O' Certified pre-owned cars and trucks.
Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 864-288-5000.
Chris James was very professional and supplied me with every thing that I requested. Great work on his part.
"Great Internet Experience!!!"
Ike, This past Friday10/18/13 my wife and I purchased a 2014 Laramie 1500 Ram truck from your dealership for my personal use. Having owned my own construction company for over forty years I have purchased well over a hundred trucks and cars, the experiences of doing this have ranged from good, to not so much, and some in between. As we live over a hundred miles from the dealership, this purchase from beginning to delivery was handled over the internet, thru e-mail and the telephone, every step and issue along the way was handled in a timely and professional manner by all who were involved. When we arrived at the dealership we were promptly greeted, and the delivery process was begun, everyone involved, and without exception, was most professional and courteous in addressing any of our concerns and without delay, while we were waiting during the various steps in the process, even employees that were not involved, acknowledged our presence, and even offered to assist in any way they could to make our time there as pleasant an experience as possible. In summary this is absolutely the BEST experience in the purchase of a vehicle that we have ever had. I would appreciate your forwarding this letter to ALL of the parties that assisted in this purchase, as well as the General Manager/Owner of the dealership, and any other employees that might benefit. Please feel free to use me as a reference for any future business. In closing while the price of the purchase was competitive and satisfactory, it was far over shadowed by the courtesy and performance of all of the Big O employees that we had the privilege of dealing with, thanks again for a great buying experience......Richard and Betty Sullivan
Richard and Betty Sullivan
From the moment I walked in, the personal service I received is unlike any I have received in at any other dealer. Maurice did an amazing job! Overall experience is a 10 out of 10.
My daughter bought 2 cars from Mark and recommended me to call him, and I could not be more satisfied. He did my deal so fast, with no hassle. He found out what I wanted, found a good deal, and all I had to do was sign and drive. Payments are excellent. No hassle, and not a long wait. Mark is the man!! I will highly recommend him.
2014 Patriot, good car, salesman Ron great, price ok. had the Jeep 2 weeks and love it. Word of warning, do not expect a fair or honest deal if you trade in you old car. Sell it yourself, Big O is not up front on trade in allowance. Our 2004 Cadillac was valued at $13,000 with Kelly Blue Book but we were only offered $3,500. We were told the car had lost its value due to an airbag deployment several years ago. Ike told us they would have to wholesale it as they could not put it on their lot for fear of a lawsuit. A few days later our Cadillac showed up on the Bradshaw Cadillac lot with a $12,300 price tag on it. Seems the Cadillac dealer had no problem putting it up for sale. As a side note, the airbag had been replaced by Cadillac and is in working order. I am the sole owner for 8 years.
My Review Of Big O Dodge Chrysler Jeep:
He did exactly what he promised, no song or dance just a good deal with several favors. This guy has a 1 yr old and still picked me up at the airport Sunday morning. He also brought the truck to his house which was closer to the highway and airport. I went 900mi for this treatment and will do it again.
Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With: Thomas Ramantanin
"Love my new Dodge Durango! Highly recommend!"by New Durango Owner from Spartanburg, South Carolina | November 18, 2013Awesome experience! I recently purchased a 2014 Dodge Durango Limited from Big O Dodge after test driving several mid size SUVs at other dealerships/brand. The entire process was smooth and easy - I was in and out in a record 2 hours! After locating the make/model/color at Big O, I contacted Josh Moore, internet manager, to schedule a test drive at 3:45 pm. He introduced me to Rick, who was kind enough to pull the car off the showroom floor. Rick was polite, respectful and friendly, in addition to being knowledegeable about the car and the supplier discount eligibility. I told Rick I was interested in purchasing the vehicle but I had a commitment to be somewhere at 6pm. The negotiation process was simple and fast, without the typically dealer games. The staff flew through the signing and financing and I was able to drive away with my new Durange a few minutes after 6 pm. Both Jake Odum and Josh Moore came by to say thank you, which was a nice touch. Highly recommend Big O Dodge and will use them for any future car purchases!Reason for visit:Would you recommend this dealership to a friend? YesDid you purchase a vehicle from this dealer? Yes
"EXCELLENT CUSTOMER SERVICE IN THE AUTOMOTIVE DEPARTMENT"
EXCELLENT CUSTOMER SERVICE IN THE AUTOMOTIVE DEPARTMENT
Phil Swann, Service Advisor offered great customer service and made my visit really pleasant. There were some extended issues with my Jeep Commander that were unexpected. Phil was very professional and understanding. He reassured me that my vehicle would receive the best service provided. I am happy with the service at Big O Dodge and feel that they truly care about their customers. Gary (shuttle driver) was fantastic. He transported me to work and again to pick up my vehicle. As a customer it is important to feel welcomed and reassured that the best service is being provided. Big O Dodge automotive department exceeds in great customer service with a smile!
Kimberly Galloway,Financial Counselor-chemotherapy authorizations-Greenville Health System
2645 Laurens RdGreenville, SC 29607